Shipping Policy

Shipping Policy

Thank you for choosing ZianMallShop! We are committed to providing you with efficient and reliable shipping services. Below is our shipping policy, designed to provide you with detailed information about order delivery.

1. Shipping Area

We currently only offer domestic shipping. Please check our official website for updates on future international shipping options.

2. Processing Time

• Order Processing: Once you place your order, we will process it within 1-3 business days.
• Shipping Notification: After your order has shipped, you will receive a confirmation email containing your tracking information.

3. Shipping Time

Shipping times depend on your delivery address and the selected shipping method. Generally, you can expect the following shipping times:

• Standard Shipping: 3-7 business days
• Expedited Shipping: 1-3 business days (subject to specific conditions)

4. Shipping Fees

• Our shipping fees vary based on the weight of the order and the delivery address. You can view the specific shipping costs at checkout.
• Orders over a certain amount (e.g., $50) will qualify for free standard shipping.

5. Order Tracking

After your order has shipped, you will receive an email containing your order number and a tracking link. You can use this link to view the status of your package in real time.

6. Issues and Delays

If you encounter any issues or delays during shipping, please contact our customer service team immediately. We are here to help you resolve any problems.

7. Damaged or Lost Items

If you receive a product that was damaged during shipping or if an item is lost, please contact us within 48 hours of receiving the package. We will assist you in addressing the issue.

Thank you for choosing ZianMallShop! We look forward to providing you with quality products and services!