Track your order

Track Your Order

Thank you for choosing ZianMallShop! We want you to stay informed about the status of your order. Below are the details on how to track your order:

1. Order Confirmation

Once you complete your order and payment successfully, you will receive an order confirmation email. This email will contain your order number and related information.

2. Shipping Notification

After your order has shipped, we will send a shipping notification email that includes:

  • Tracking Number: For tracking your package.
  • Carrier Information: The name of the courier responsible for delivery.

3. Tracking Steps

To track your order, please follow these steps:

  1. Open your shipping notification email.
  2. Locate the tracking link or tracking number in the email.
  3. Click the tracking link or visit the courier's website and enter your tracking number.
  4. View your package's current status and estimated delivery date.

4. Issues and Support

If you encounter any issues while tracking your order or if your package hasn't updated for an extended period, please feel free to contact the ZianMallShop customer service team:

  • Email: support@zianmallshop.com
  • Live Chat: Visit our website to chat with a customer service representative in real-time.

Thank you for choosing ZianMallShop! We look forward to providing you with exceptional products and services!